Privacy Policy

At MomoPay Online Bank, your privacy is our priority. We are committed to safeguarding your personal data and ensuring transparency in how we use and protect it. This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with applicable laws.

1. Data We Collect

To provide our services effectively, we may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, physical address, date of birth, and payment details.Transaction Information: Payment methods, order IDs, and transaction history.Communication Data: Information collected from emails, live chats, and inquiries made through customer support.Usage Data: Information about how you interact with our platforms, including browsing history, IP address, and device information.

2. How We Use Your Data

We use your data to:

Process transactions: Facilitate payments and manage your financial accounts.Provide customer support: Assist with your inquiries and resolve issues using order or account information.Prevent fraud: Monitor suspicious activity and take steps to protect against fraudulent transactions.Improve services: Use your feedback and interaction data to improve our platform, enhance user experience, and ensure seamless operation.Marketing purposes: Send you marketing and promotional content (with your consent), and deliver personalized experiences across our platforms, including advertisements.

3. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and encrypted where necessary to ensure that unauthorized access is prevented.

4. Cookies and Tracking

MomoPay Online Bank uses cookies to enhance your experience on our platform. These cookies are used for functional purposes, such as ensuring the platform runs smoothly, and for analytics to improve our services. We may also use tracking cookies for marketing purposes, such as tailored ads and promotional offers.

You can manage your cookie preferences at any time.

5. Sharing Your Data

We do not sell your personal data. However, to provide our services, we may need to share your data with trusted third-party service providers, including:

Payment processing companies: To process payments securely.Marketing partners: To deliver personalized ads and promotions, in compliance with applicable laws.Law enforcement or regulatory bodies: When required by law to comply with legal obligations or to protect our legal interests.

We take steps to ensure that all partners adhere to strict privacy and security protocols.

6. International Data Transfers

In certain cases, your personal data may be transferred to third parties located outside your country or the European Economic Area (EEA). We ensure that such transfers are made in compliance with applicable data protection laws, and we implement appropriate safeguards like standard contractual clauses or ensure the existence of an adequacy decision by the European Commission.

7. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.Correction: Request the correction of any inaccurate or incomplete data.Erasure: Request that we delete your data, subject to legal obligations.Restriction: Request that we limit the processing of your personal data.Objection: Object to certain processing activities, such as direct marketing.Data Portability: Request that your data be transferred to you or another entity in a structured, machine-readable format.

8. Children's Privacy

In accordance with the US Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, store, or sell personal data of individuals under the age of 16. Minors aged 16 or older may use our services with parental consent and supervision.

9. Retention of Data

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted or anonymized.

10. Changes to This Policy

MomoPay Online Bank may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your rights, please contact us at:

MomoPay Online Bank

Email: support@momopay.online

Website: https://momopay.online